We understand that plans can change, and we aim to offer flexible options for cancellations. Please review our cancellation policy:
Cancellation by the Customer:
- Cancellations made 10 Days prior to the booking date will receive a full refund (minus any non-refundable service fees).
- Cancellations made within 5 Days of the booking date may incur a 50% cancellation fee.
- No refunds will be provided for cancellations made within 24 Hours of the booking date or for no-shows.
Cancellation by BGR Holidays:
- In the unlikely event that we need to cancel a booking due to unforeseen circumstances (e.g., natural disasters, local regulations), you will receive a full refund or be offered an alternative date/experience of equal value.
Non-Refundable Fees:
- Any non-refundable deposits or fees paid at the time of booking will not be refunded unless the cancellation is initiated by BGR Holidays.
Modifications:
- Should you need to modify your booking (e.g., change dates, number of participants), please contact us at [email address] as soon as possible. Modifications are subject to availability and may incur additional charges.
